Press/Analyst Contact

RTW Connects with First Notice Systems’ 24x7 Claim Reporting Solution

First Notice’s ClaimCapture™ provides capacity and geographic access to RTW

Boston, MA and Minneapolis, MN — September 13, 2005 — First Notice Systems, Inc. (“FNS”), the leader in claim-reporting solutions for the insurance industry, and RTW, Inc. (“RTW”), a leading provider of products and services to effectively manage the costs associated with insured workers’ compensation programs and self-insured absence programs, announced today that FNS began providing its claim reporting solution to RTW. The FNS solution for RTW includes:

• 24 x 7 availability
• Call center redundancy
• Self-service Internet-based claims reporting capability

RTW selected FNS based on its service experience and expertise in the first notice of loss space. RTW considered first notice of loss a non-core process within its business model, and determined that the process could be better served by an organization that has a best-of-breed service offering in the claims marketplace. FNS is that partner for RTW.

Jeffrey B. Murphy, President and CEO, RTW, said, “FNS, with its service offering, is an ideal choice for RTW as we focus on creating variable capacity, adding expertise to move us into new jurisdictions, remove non-core activities from our day-to-day operations and expand reporting options for our customers. We are now able to offer our customers and agents a variety of claim reporting channels including Internet reporting, making the process efficient and streamlined, and enhancing our customers’ experience. I am very pleased to partner with FNS.”

Will Fulton, President, FNS, commented, “We are pleased to announce that RTW is now in production. Our solution provides best-in-class first notice of loss reporting and automated state filing, providing RTW with a real advantage and further enabling RTW to focus on its vision―transforming people from absent or idle to present and productive. Our ClaimCapture application automates required state filing for first report of injury and offers a scalable operational and technology solution to support RTW’s growth. We look forward to continuing our work with RTW to ensure that it takes full advantage of our services to provide its clients the absolute best claim handling service possible.”

About RTW

RTW, Inc. (Nasdaq: RTWI), based in Minneapolis, Minnesota, provides disability management services, primarily directed at workers’ compensation, to: (i) employers insured through its wholly-owned insurance subsidiary, American Compensation Insurance Company; (ii) self-insured employers on a fee-for-service basis; (iii) state assigned risk plans on a percent of premium basis; (iv) other insurance companies; and (v) agents and employers on a consulting basis, charging hourly fees. RTW has developed two proprietary systems to manage disability: (i) ID15®, designed to quickly identify those injured employees who are likely to become inappropriately dependent on disability system benefits, including workers’ compensation; and (ii) the RTW Solution®, designed to lower employers’ disability costs and improve productivity by returning injured employees to work as soon as safely possible. RTW supports these proprietary management systems with state-of-the-art technology and talented people dedicated to its vision of transforming people from absent or idle to present and productive. ACIC offers workers’ compensation insurance to employers in Minnesota, Colorado and Michigan. RTW, together with its Absentia (SM) division, has expanded non-insurance products and service offerings nationally. RTW’s customers span many industries, including manufacturing, health care, hospitality and wholesale/retail.

RTW, Inc. is traded on the Nasdaq National Market under the symbol RTWI. For more information on RTW, Inc., please visit www.rtwi.com.

About First Notice Systems, Inc.

Founded in 1993, First Notice Systems®, Inc. is a premier provider of claim reporting and customer service solutions to the insurance industry. With over 90 national clients now utilizing First Notice Systems’ claims reporting services and software products, First Notice successfully connects insurance carriers, third-party administrators and self-insureds with their customers through a combination of call center outsourcing services and rules-based Web technology. Headquartered in Boston, MA, First Notice Systems, Inc. is a wholly owned subsidiary of Concentra Inc. First Notice Systems and Concentra are registered trademarks of Concentra Operating Corporation. All rights reserved.

About Concentra Inc.

Concentra Inc. is the comprehensive outsourcing solution for containing healthcare and disability costs. Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a variety of integrated healthcare services. These services include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and re-pricing, access to specialized preferred provider organizations, first notice of loss services, case management and other cost containment services. Copyright 2004 Concentra Operating Corporation. All rights reserved. www.concentra.com