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First Notice Systems:
Susan Douglas
Solomark Associates
847-895-2634
sm_douglas@solomark.com

Mark Leonard Joins First Notice Systems as Vice President, Account Management

Boston, MA July 26, 2005 — First Notice Systems, Inc., the leader in claim-reporting solutions for the insurance industry, today announced the appointment of Mark Leonard to the position of Vice President, Account Management. Since assuming his new role, Mr. Leonard has led the company’s Strategic Account Management team to manage and grow the company’s installed client base. Additionally, he will be responsible for the development, documentation and implementation of the corporate strategy for ongoing account relationships.

Prior to joining First Notice, Mr. Leonard spent more than 15 years in consulting, business development, account management and strategic alliance positions with such companies as Fleet Bank, Digitas, the Faneuil Group and Arvato (Bertelsmann). Mr. Leonard received his B.Sc. and M.A. from Trinity College Dublin. He also holds a Law degree from the Queen’s University Belfast.

“Mark’s extensive technology experience as well as his expertise in client and alliance management makes him the ideal resource for his new position with First Notice Systems,” said Will Fulton, President of First Notice Systems. “We are pleased to announce his appointment and look forward to his leadership to help our clients to fully leverage First Notice solutions and services in order to maximize the value delivered to their respective organizations.”

About First Notice Systems, Inc.

Founded in 1993, First Notice Systems®, Inc. is a premier provider of claim reporting and customer service solutions to the insurance industry. With over 90 national clients now utilizing First Notice Systems’ claims reporting services and software products, First Notice successfully connects insurance carriers, third-party administrators and self-insureds with their customers through a combination of call center outsourcing services and rules-based Web technology. Headquartered in Boston, MA, First Notice Systems, Inc. is a wholly owned subsidiary of Concentra Inc. First Notice Systems and Concentra are registered trademarks of Concentra Operating Corporation. All rights reserved.

About Concentra Inc.

Concentra Inc. is the comprehensive outsourcing solution for containing healthcare and disability costs. Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a variety of integrated healthcare services. These services include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and re-pricing, access to specialized preferred provider organizations, first notice of loss services, case management and other cost containment services. Copyright 2004 Concentra Operating Corporation. All rights reserved. www.concentra.com