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Press/Analyst Contacts
Innovation Group Finalizes the Acquisition of Nobilas, and Announces Launch of “Innovation Auto” Division in North America
New division includes fully integrated Managed Network, along with end-to-end Auto Physical Damage “concierge” solutions
Newton, MA — December 4, 2007 —Innovation Group today announced final shareholder approval of the Nobilas acquisition, and simultaneously announced the official launch of “Innovation Auto”, a North American division committed exclusively to providing a suite of fully integrated Auto Physical Damage solutions.
Innovation Auto brings together the collective assets of SurePlan International and Nobilas, as well as the experiences of Innovation Group’s successful MotorCare™ divisions in Germany, South Africa and the U.K. Additionally, the division is able to leverage Innovation First Notice’s industry leading ClaimCapture™ intake platform, as well as the resources across four service centers with 24 X 7 availability.
Primary services offered include Innovation Group’s Managed Repair Network (iMRN™), along with a suite of modular accident management services and fleet risk management. All services are built upon a pro-active, event-driven management model, helping to ensure the highest level of customer satisfaction while providing a strict focus on cycle time management.
Innovation Auto’s network includes 1,900 certified collision repair centers, supported by a dedicated vendor relations group, and backed by the industry’s strongest team of I-CAR Gold Certified technicians. The staff includes both licensed Appraisers and Adjusters, who average 20+ years of industry experience.
“Auto physical damage supply chain management is becoming an increasing area of focus for carriers in terms of paid loss” according to Greg Powers, Chief Marketing Officer for Innovation Group in North America. “Innovation Auto offers carriers, TPAs, and fleet clients the unique ability to significantly lower independent appraisal expenses and loss costs while providing a superior customer experience from the inception of the collision. We look forward to announcing new customer and industry partnerships around this offering in the ensuing months.”
About Innovation Group
Innovation Group (LSE:TIG) provides technology-enabled outsourcing services and software solutions to more than 300 insurers and other risk carriers through its international network of offices. Our team consists of insurance, business and technology industry experts who have designed and delivered proven business process solutions for organisations across the world. With more than 2,300 professionals, we have built Innovation Group’s pioneering reputation on the delivery of modern, innovative business process solutions that deliver cost savings, profit impact and key customer service benefits. Innovation Group technology solutions are installed in 11 countries worldwide, and used by more than 25,000 people processing more than 20 million policies and millions of claims annually.
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