Press/Analyst Contact

First Notice Systems Announces Multiple New Clients

Company’s continued growth highlights industry’s strong demand for services offering indemnity reduction and business continuity

Boston, MA — April 4, 2006 — First Notice Systems® (FNS), the leader in claim-reporting solutions for the insurance industry, announced today that it has expanded its client roster with the addition of five new clients.

Included among the new clients are FCCI Insurance and PEMCO Mutual Insurance, who selected FNS for business process outsourcing (BPO) and business continuity services with specific areas of focus that include First Notice of Loss and Policy Administration call handling.

These latest client additions continue FNS’ momentum in expanding its already significant client base. In 2005, FNS added 16 new clients including national carriers such as California State Auto Association, The Hanover Group, and RTW, Inc. Other recent additions include several homeowners-focused carriers, as well as multiple third-party administrators (TPAs) and a state workers’ comp insurance fund.

“We are thrilled to add these companies to our client family and appreciate their confidence in FNS,” said Will Fulton, President, First Notice Systems, Inc. “Our continued focus is to provide technology and service-center solutions that address the key challenges facing P&C claims and technology executives—claims self-service, business continuity planning, and compliance. We look forward to continuing to extend our range of services in support of these objectives.”

About First Notice Systems, Inc.

Founded in 1993, First Notice Systems®, Inc., is a premier provider of claim reporting and customer service solutions to the insurance industry. With over 90 national clients now utilizing First Notice Systems’ claims-reporting services and software products, First Notice successfully connects insurance carriers, third-party administrators and self-insureds with their customers through a combination of call center outsourcing services and rules-based Web technology. Headquartered in Boston, MA, First Notice Systems, Inc., is a wholly owned subsidiary of Concentra Inc.

First Notice Systems and Concentra are registered trademarks of Concentra Operating Corporation. All rights reserved.

About Concentra Inc.

Concentra Operating Corporation, a wholly owned subsidiary of Concentra Inc., is dedicated to improving the quality of life by making healthcare accessible and affordable. Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services that include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and repricing, access to preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra provides its services to approximately 136,000 employer locations and 3,700 insurance companies, group health plans, third-party administrators and other healthcare payors. The Company has over 300 health centers located in 40 states. It also operates the Beech Street and FOCUS networks. These provider networks include 544,000 providers, 52,000 ancillary providers and 4,400 acute-care hospitals nationwide.