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ClaimCapture Extra
ClaimCapture Extra is our mid-tier service, offering quick
implementation times and basic customization/integration.
It is designed for clients with relatively simple call flows
who need just a few modifications and who want the call data
“machine readable” without the effort of setting
up an EDI or XML feed.
- Handles all insurance lines of business.
- Innovation First Notice reps answer the phone using your company’s
customized greeting.
- Enables clients to add questions to the standard call
flows.
- Sends an unlimited number of outbound distributions in
standard ACORD formats via email, fax, and US Mail.
- Transmits all call data as ASCII flat files (i.e., comma-delimited,
tab-delimited, etc.). Files can then be imported into your
systems to eliminate data entry and other extraneous processing.
- Features automatic EDI filing to states that mandate it.
- Offers standard management reports and escalation criteria.
To see how ClaimCapture Extra compares to the other service
levels, click here. |
