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ClaimCapture Agent
ClaimCapture Agent is a customer service program providing
after-hours and weekend claim-handling for independent insurance
agencies. Now agencies can offer their policyholders true
24x7x365 without a single staffing/management headache or
a dollar of capital investment.
- Handles all insurance lines of business.
- Automatically switches your 800# over to Innovation First Notice
and the end of the business day (and then back to you when
you re-open).
- First Notice reps answer the phone just like one of your
employees—with a greeting and closing customized for
your agency.
- Incorporates service, policy, and claim-related calls.
- Sends up to four outbound distributions in standard ACORD
formats via email, and fax. Arrive at work in the morning
and find the information from the previous night’s
calls ready for follow-up.
- Features standard management reports and escalation criteria.
- Offers flexible monthly or annual payment plans.
ClaimCapture Agent is a great way to extend your agency’s
reach to provide World Class service—without the expense
and effort of doing it yourself! |
